Can I order a ring in a size that isn't listed on the website? by Emylee To place an order for a ring in a size that is not readily available on our website, you can select "More Sizes Available" and place your order that way. A jewelry consultant will contact you to confirm your ring size after your order is processed. Please note: our jewelers will not begin crafting your piece until a ring size is assigned to your order. In the rare instance we are unable to make a ring in the size you need, your order will be cancelled and a full refund will be issued. Contact us about a specific ring size and style or to confirm your size on an order you've placed. Learn more about our resize policy.