What is your Return Policy? by Emylee We offer a 45 day return policy for all jewelry in its unworn and original condition purchased through Gemvara. Items that have been altered or resized are not eligible to be returned for refund. Once your piece is processed by our returns team in Tamarac, FL, a refund will be issued to your original purchasing method within a few business days. The only fee you are responsible for is the return postage. Please contact us for arrangements.